Reviews & Profile for Affirma Consulting

Affirma Consulting was born out of our founding members’ frustration with dot-com era consultancies who simply did not care about client satisfaction. Initially doing business in the off-hours as “No Overhead Computing,” the early Affirma team pledged to be unique at delivering measurable business value by slashing client churn. When it was time to hire the first outside employees, there was a golden rule: hire people who care. Over 15 years and thousands of engagements later, we’re proud to say that the golden rule has stood the test of time in continually achieving our mission of client satisfaction for enterprises of all sizes.

In 2014 we began another mission, this time to quantify our customer satisfaction record. We were already known throughout the technology sector as being an organization dedicated to success and satisfaction, and our first client-wide survey put a number to it. That year, an astounding 98% of our clients responded that they were likely to do business with us again. The industry-leading satisfaction rating still holds at the same rate today – even after doubling in size since then.