1) We're a complete IT company: 20 full-time employees, around the clock IT support, and you get a dedicated account manager.
2) We're local: Our headquarters is in Miami, and we service clients from Homestead all the way to West Palm Beach. Our team is all US-based, and all of our engineering team is local to South Florida.
3) We're responsive: You can count on our team to respond to your support requests within 30 mins or less, and on average, we solve 75% of tickets the same day, and more than half on the first interaction.
4) We understand busy professionals: We manage a slew of law firms, private equity firms, and medical offices, so we understand the importance of IT to a growing business, and our team delivers professional support.
5) We offer unlimited support: There's no nickel and diming here. All of our clients get unlimited access to our team, proactive management of their servers and networks, and 24x7 monitoring of all critical systems.
6) We're professionals: Our team is staffed with certified engineers, project managers, and coordinators, in order to deliver a prompt, professional service experience to all of our clients.