F12 has been creating technology solutions that simplify and streamline businesses for more than 20 years — which is how we know traditional models under-deliver on their promise. We believe it is time to stop obsessing on ingredients and start delivering on outcomes. We accomplish this through an innovative approach to IT, a simple subscription that provides a comprehensive IT platform.
F12 brings six missing elements to the world of small and medium enterprise IT:
Accountability - Managed IT providers are often held accountable for items which they do not control. If the customer makes the wrong choice or no choice, then IT outcomes suffer. The F12 Infinite IT platform relieves the customer of this burden, resulting in a better relationship with IT, one with financially-backed SLAs.
Simplicity - IT discussions often involve complicated tech jargon. With limited time to devote to learn the nuances of different options, customers may make the wrong decision. F12 believes you shouldn't be faced with this risk because IT should provide a platform, not a product.
Security - Today, IT security is often an optional upsell. Security can no longer be an option. Like seatbelts, it should come standard. That is why F12's IT platform includes all the components necessary to keep you secure.
Flexiblity - Typical IT infrastructure is static, purchased and replaced on a three to five-year lifecycle. Today's work environment is dynamic, and IT needs to be as well. Therefore, F12 created an adaptable platform that spans on-premises, the public cloud, and the private cloud. Further, it evolves and adapts to fit your changing needs.
Standards - No official body of standards exists in IT. Each provider is left to develop their own "best practices," and customers have to educate themselves to know if their IT provider is making wise suggestions. F12 endorses and implements standards based on the CIS Controls and the CyberSecure Canada framework to combat this wild-west mentality.
Oversight - Unlike other professional services, IT has no governing body, college, or admission standards. There is no ticket, accreditation, or universal code of ethics. Bad actors are allowed to persist. That is why F12 embraces external accountability through annual SOC II Type 2 auditing by a certified external organization.