APEX is a award winning, ISO 9001:2015 Certified, HIPAA and DSI Compliant call center providing top notch outsourcing services to our clients through our state of the art, top technology, onshore and nearshore facilities.
Virtual ReceptionistTelemarketingOutbound Call CenterInbound Call Center
Business Overview
Small, Medium, Enterprise
$10,000 or more
$5,000 or more, monthly
B2C, B2B
International
100+
$10M+
Technologies We Support (5)
AvayaFive9HubspotSalesforceZenDesk
Industry Expertise (5)
Business ServicesEducationFinanceGovernmentHealthcare
Phoneand EmailAppend
Contact Center Supervisor
5/5 | September 16, 2021
Excellent outsourcing partner. The best out of 15 vendors
Tommy Hernandez
Global Contact Center Director
5/5 | October 13, 2021
Awesome staff, great support, customer service agents are awesome with less than 1% abandon rate. Perfect English and Spanish, Retention managers do a great job as well.
Phoneand EmailAppend
Contact Center Supervisor
5/5 | September 16, 2021
Excellent outsourcing partner. The best out of 15 vendors
Tommy Hernandez
Global Contact Center Director
5/5 | October 13, 2021
Awesome staff, great support, customer service agents are awesome with less than 1% abandon rate. Perfect English and Spanish, Retention managers do a great job as well.
Phoneand EmailAppend
Contact Center Supervisor
5/5 | September 16, 2021
Excellent outsourcing partner. The best out of 15 vendors
Tommy Hernandez
Global Contact Center Director
5/5 | October 13, 2021
Awesome staff, great support, customer service agents are awesome with less than 1% abandon rate. Perfect English and Spanish, Retention managers do a great job as well.