Business Overview

Vivial is a groundbreaking marketing technology (martech) company that offers omni-channel solutions proven to connect brands of all sizes with potential customers, while engaging with current customers. Serving hundreds of thousands of local, national and enterprise customers through direct a... read moreVivial is a groundbreaking marketing technology (martech) company that offers omni-channel solutions proven to connect brands of all sizes with potential customers, while engaging with current customers. Serving hundreds of thousands of local, national and enterprise customers through direct and indirect channels, Vivial increases visibility, builds loyalty, manages content and tracks results for their customers with an easy-to-use suite of innovative online, social and mobile marketing to...

What Makes Us Different

Innovative, groundbreaking, and award-winning, Vivial is the first agency to bring together online, social and mobile marketing into one powerful platform. Coupled with expert, on-demand service ensuring businesses never have to go it alone Vivial stands out as a top solutions provider for local businesses of any size in any industry.

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Locality
  • International
  • Domestic
  • Within a 60 mile radius of your office
Services
  • Web Design
  • Web Development
  • Mobile App Development
  • PPC
  • SEO
  • Social
  • Public Relations
  • Email Management
  • Content/Blogging
  • Local Listing
  • Reputation Management
  • Branding/Positioning
  • Marketing Consulting/Strategy
  • CRM Consulting
  • Marketing Automation Services
  • Inbound Marketing
  • User Experience/User Interface
  • Video Production
Minimum Monthly Budget
  • $250 - $500 monthly
  • $500 - $1,000 monthly
  • $1,000 - $2,000 monthly
  • $2,000 - $5,000 monthly
  • $5,000+ monthly
  • Unknown
Clients We Serve
  • Locally focused small business owner (eg. Doctors, Lawyers, Restaurants)
  • Locally focused franchisee
  • Small ecommerce business (i.e. less than $1MM in annual sales)
  • Medium or large e-commerce business (i.e. greater than $1MM in annual sales)
  • Medium or large national or international business
Types of Small Businesses We Work With
  • Generalists
  • Specialists
Reviews (1-5 of 32) | Load more

Full starFull starFull starFull starFull star 11/25/2018

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What did you like best?

Luke from Vivial was very helpful in increasing my knowledge of SEO and really tackling what it is that we needed to do to increase traffic to my sites. I love that we have regular phone calls set up, not only do I feel taken care of, it motivates me to do more marketing (especially blog posting) on my own which I had neglected. We also talk over the keywords that are pertinent to my business, as well as new trends in search. He is very organized and consistent in calling; he gets back to me within a day with answers to questions. He even spent extra time to contact my website programmer asking her to add a couple of things to my site to help increase SEO. He's very knowledgeable and kind, I highly recommend working with him!

What did you like least?

There are a few things about the Nearsay site I don't love.... I wish the articles that were written for me were more authentic, they require some editing. It was also a bit strange that they had Kings County, NY down instead of Brooklyn, NY. Although Brooklyn is in King County, most people who search in Brooklyn don't know that.

Describe your overall experience.

Great experience! I highly recommend working with Luke and Vivial!

Full starFull starFull starFull starFull star 10/31/2018

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What did you like best?

Corey from Vivial contacted me regularly when starting up the campaign. I was on the phone with him a few times a week until we got things rolling. VERY on top of it.

What did you like least?

I wish we could regularly update our website somehow in your guys easy to use dashboard. I would personally like to update offers and wish we could add photos.

Describe your overall experience.

Over all, we have had great success with Corey at Vivial. He has a ton of knowledge, great customer service, and has really helped us increase our call count!

Full starFull starFull starFull starFull star 10/29/2018

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What did you like best?

The fact that we can go to the dash board and do 1 post and it go to all my social media at one time instead of having to do each one separately.

What did you like least?

The only thing to complain about is the price. The price is always the issue when you do advertising. I know that it takes money to make the money.

Describe your overall experience.

My rep is great she does and excellent job for us and she writes some awesome articles for us. She also takes time to check in with me to see if we need anything or to get suggestions on what to write next time. Cassie is great!

Full starFull starFull starFull starFull star 10/26/2018

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What did you like best?

My account rep, Rachel. She always tries to find things that can help market us better. She is consistent and stays on schedule.

What did you like least?

The platform is slow but it gets the job done. If it can be faster, it would work better. Now please do an app, too.

Describe your overall experience.

Very positive and I would recommend to others.

Full starFull starFull starFull starFull star 10/26/2018

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What did you like best?

Rachel Conway has been very knowledgable of our goals and has designed programs to help our positioning in the market.

What did you like least?

There has been nothing about Vivial that I have not liked

Describe your overall experience.

My experience with Vivial has been dry positive. With the effort I have put in, they have been able to get many multiple times that effort back for my company. We worth my investment in both time and money.

Full starFull starFull starFull starFull star 10/25/2018

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What did you like best?

Vivial provides me with one main account manager who works with me individually on a regular basis to create and advance my online presence. I also like the platform to see the results of the program in one place.

What did you like least?

Sometimes it takes longer that expected to have something done.

Describe your overall experience.

Generally, I do recommend Vivial's services. I see results from the work that we have been doing together.

Full starFull starFull starFull starFull star 10/25/2018

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What did you like best?

Rachel, our account manager, has been a pleasure to work with since we began using Vivial for SEO

What did you like least?

The user interface is good, but could be a bit more user friendly/intuitive.

Describe your overall experience.

So far we have been very happy with the stats we are seeing since initiating business with Vivial. Our organic ranking has gone up markedly in the month that we have been using their services. The personal touch Rachel provides is definitely the key ingredient to what makes the experience so enjoyable. Keep up the great work!!

Full starFull starFull starFull starFull star 10/25/2018

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What did you like best?

Our contact agent, Kaitlyn. She goes above and beyond to help us.

What did you like least?

Vivial works hard to deliver what they offer since day one so no negatives at all.

Describe your overall experience.

We like Vivial, they are pretty knowledgeable.

Full starFull starFull starFull starFull star 10/25/2018

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What did you like best?

Friendly, knowledgeable and helpful consultants. Every call was productive and informative.

What did you like least?

Nothing! They are great. I have no complaints at all.

Describe your overall experience.

I worked with Eli who was able to help me set up my dashboard, claim social media accounts and optimize our pages. As I mentioned above, he was helpful, friendly and knowledgeable. I always looked forward to his follow-up calls.

Full starFull starFull starFull starFull star 10/25/2018

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What did you like best?

I like the consistent evidence of growth in our brand reach since we signed up with Vivial.

What did you like least?

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Describe your overall experience.

Our overall experience (thanks to Cassandra Rice and Ashley Arndt and team) has been very positive and instrumental in getting our brand out there and increasing our visibility on the internet. We appreciate the attentativeness of our social media and content managers. The quality of their work is a testament to their degree of professionalism and expertise. Furthermore, we appreciate their willingness to be flexible with calendaring and rescheduling appointment. Thank you to Cassie and Ashley and everybody at Vivial for showing us how to Increase our brand awareness.

Full starFull starFull starFull starFull star 10/24/2018

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What did you like best?

Excellent customer service, consistent content, extremely helpful and a joy to work with! Our monthly reports from them are always clear and show us results.

What did you like least?

I cannot think of one thing. Nothing! I have to use 50 characters but have no negative words...

Describe your overall experience.

Wonderful! Thank you Vivial!

Full starFull starFull starFull starEmpty star 10/24/2018

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What did you like best?

Julieanne Evans our Digital Account Coordinator has done a lot for our social engagement. On Facebook our post are much more visible and we are quadrupling our views, engagements and shares!

What did you like least?

I would like the offering to be broader to include Instagram and other apps that the younger clients use.

Describe your overall experience.

Good!

Full starFull starFull starFull starFull star 10/24/2018

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What did you like best?

The customer service is excellent. The representatives are all very helpful and willing to answer questions as they arise. My personal consultant is happy to repeat explanations that she has given before because sometimes I don't always remember all of the ins and out of the dashboard. My experience has been a real pleasure.

What did you like least?

I can't think of anything - I have had a great experience.

Describe your overall experience.

I feel like I get a lot of attention from my consultant, even though I am a small company, she makes sure that I am getting the most out of my Vivial experience.

Full starFull starFull starFull starEmpty star 10/23/2018

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What did you like best?

The monthly phone calls with Hailee are a great opportunity for our business to receive insight on how were doing. Each month, our numbers are increasing which is exciting to see.

What did you like least?

We are working on making our articles more relevant to our business and have seen improvement over the last few months.

Describe your overall experience.

Overall, the services provided are great. Our facebook ads are reaching a broad audience and our brand is growing stronger daily. Hailee does a great job explaining all of our statistics.

Full starFull starFull starFull starFull star 10/18/2018

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What did you like best?

These folks are extremely easy to work with and always are very knowledgeable about the latest changes in the social media world. I like that I can feel comfortable about changing content on our web page and posting to social media. Bloggers are great!

What did you like least?

The cost. Always an add on fee for almost everything; however, if you want to stay in front of your customers, this is where you need exposure and these folks can help!

Describe your overall experience.

Great experience and the consultant at Vivial is very good at explaining what's trending and offer assistance to our company on ways to get the most exposure. Great company!

Full starFull starFull starFull starFull star 10/18/2018

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What did you like best?

The team at Vivial knows how to keep your name on Page 1 of Google searches.

What did you like least?

Hard to say. Maybe how it displays its calendar when you are scheduling posts. It's not as easy to navigate.

Describe your overall experience.

Overall, Vivial has been a sound investment. It has the tools to advertise the College in places we never would have thought of otherwise.

Full starFull starFull starFull starFull star 10/17/2018

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What did you like best?

Efficient and knowledgeable. They keep in contact with us to review things monthly which we really appreciate. They have great suggestions and we really like the articles that are published which are industry specific. Kaitlyn is great to work with.

What did you like least?

Cost is a little more than we would like for a small business like ours but we have definitely seen results.

Describe your overall experience.

Extremely positive.

Full starFull starFull starFull starFull star 10/17/2018

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What did you like best?

Efficient, friendly, and knowledgeable. Addressed all of our concerns.

What did you like least?

Nothing. It was the best experience I have had with any company ever. They really deliver on their promises.

Describe your overall experience.

It was especially great working with Kevin W. He has very good recommendations, is friendly, thorough and a true professional.

Full starFull starFull starFull starFull star 10/16/2018

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What did you like best?

Easy to work with. Good communication. Stays on top of us.

What did you like least?

Nothing I can think of right now. Very good company to deal with.

Describe your overall experience.

Enjoy working with them

Full starFull starFull starFull starFull star 10/16/2018

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What did you like best?

Great articles published for my business and friendly customer service.

What did you like least?

Paying for it! lol ..............................................................

Describe your overall experience.

Excellent. These folks know what they are doing as more and more people find my business on the internet.

Full starFull starFull starFull starFull star 10/16/2018

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What did you like best?

Rhianna and Abi are a great team! They give us great suggestions on how to increase our online presense. They are always just a quick email away.

What did you like least?

Nothing, I have been very pleased the services offered by Rhianna and Abi.

Describe your overall experience.

I really enjoy working with Rhianna and Abi. They are full of great ideas, they do a great job explaining everything we need to know. I really like out monthly conference calls - tons of great information is shared and we can make quick changes, if needed. Highly recommend!

Full starFull starFull starFull starFull star 10/16/2018

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What did you like best?

Rachel Conaway is great, she really tries to understand my business to help me with our marketing plan

What did you like least?

The cost, it's a bit expensive for a small company like mine.

Describe your overall experience.

Like it, i think we finally have all our directories current, which is why we hired them in the first place.

Full starFull starFull starFull starFull star 10/15/2018

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What did you like best?

We are new to the company but I’ve been working with Rachel Conaway and she has been very knowledgeable and is very easy to work with.

What did you like least?

Just new to the company so everything is good so far.

Describe your overall experience.

Satisfied

Full starFull starFull starFull starFull star 10/15/2018

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What did you like best?

I loved working with Rachel Conaway. She was personable and professional.

What did you like least?

I don't get to talk to Rachel every month after down sizing my program.

Describe your overall experience.

It is ALWAYS the BEST!

Full starFull starFull starFull starFull star 10/12/2018

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What did you like best?

Cassie Rice is very attentive to our requests. She respond immediately and takes initiative.

What did you like least?

I have no complaints. The girls at Vivial do a great job.

Describe your overall experience.

They have done a great job promoting our business and increasing our brand online. They understand our services without actually working directly at our office.

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Full starFull starFull starFull starFull star 10/11/2018

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What did you like best?

I like the monthly checkup phone calls and reviews

What did you like least?

Haven't found anything that I don't like at this point

Describe your overall experience.

This is all new to me so I really like being able to speak to a trained professional

Full starFull starFull starFull starFull star 10/11/2018

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What did you like best?

I like the personal attention I receive from our representative Cassie! She understands our business and works hard to taylor her services to benefit our business. She always is giving suggestions at ways to increase our presence and marketing reach. I highly recommend her!

What did you like least?

I do not have anything that I do not like. The platform we use has been fantastic.

Describe your overall experience.

Vivial's social media platform along with their monthly consult with the same representative has been so valuable. I would recommend Vivial to any business looking to increase their social media presence in a planned and managed format.

Full starFull starFull starFull starFull star 10/11/2018

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What did you like best?

Love working with Raven who handles our Vivial account! She is so knowledgeable, responsive and nice to work with! Would highly recommend Vivial to other businesses who need someone to handle their website.

What did you like least?

I don't really have anything negative to say about Vivial. All of my experience has been positive!

Describe your overall experience.

My overall experience has been great! I am so comfortable working with Raven at Vivial. I always know that she has our best interest at heart and she works so hard to help us. Would highly recommend Vivial to other businesses!

Full starFull starFull starFull starFull star 10/10/2018

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What did you like best?

That we had somebody that understood our needs and worked with us on our platform and our budget.

What did you like least?

Being patient at first two best things get started. When the phone calls started it was great

Describe your overall experience.

We have Corey helping us and it had berm fantastic. Taking on such a big project was made so simple by Corey. Anytime we need assistance he was here to answer his calls. He always gives us an update on how we doing. We have no complaint.

Full starFull starFull starFull starFull star 10/10/2018

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What did you like best?

Corey has done an awesome job with our online presents he always has good advice for us and when we need something done he gets it done quick for us. his SEO background is the best in the business

What did you like least?

while its is good to have an online following it is costly

Describe your overall experience.

Corey has done an awesome job with our online presents he always has good advice for us and when we need something done he gets it done quick for us. his SEO background is the best in the business

Full starFull starFull starFull starFull star 10/10/2018

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What did you like best?

The simple fact that Amy & Kelsey will go above and beyond to make sure our goals are met!!

What did you like least?

It took a few tries on the blog to establish the style and format we were looking for but all in all still very good experience!

Describe your overall experience.

From the 1st meeting with Amy she had us hooked on Vival and everything they offered! We were in need of a marketing firm and so glad to be paired with Kelsey! She has fresh ideas and is GREAT with communication! THANK YOU!

Full starFull starFull starFull starFull star 10/10/2018

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What did you like best?

Easy to use platform from vivial. Helpful at every turn.

What did you like least?

Least like extra charges for social media but understand it’s extra work.

Describe your overall experience.

Makes it simple to expand our marketing. We ha e seen a lot more leads.

Reviews (1-5 of 32) | Load more
Location
Location

New York Location

462 Seventh Avenue 10th Floor
New York, New York 10018

Icon phone(646) 448-8771

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Andre Flax