Reviews & Profile for SMBHD

We have been with SMB for about seven years and have been very happy with their service. They are easy to reach and always responsive to our requests, including those that are sometimes outside of the normal scope of services. When we were having major problems with our ERP cloud services (managed by a different provider), SMB put in tremendous time and effort analyzing the situation and brainstorming with the other group, and with us, to find a solution. I know that it would have been resolved without their help. They have also worked long and hard to help us with our data line services (contracted prior to signing on with SMB) when we've had trouble there. Their expertise along with their ability to understand and communicate with all sides have been invaluable. When I contact SMB I can be certain that they will take all steps necessary to get me through whatever difficulties I am having. Galaxia, Mark, Jon and the rest of the team are willing to both think and work outside the box to help us find the solutions to make us a better company. I would highly recommend SMB to any company looking to outsource their IT support.

The overall experience working with SMBHD was professional and seamless. They took all of the hard work out of it from a customer's standpoint. I am very happy with how easy the process was for our company to migrate our email.

We worked with SMB for 1.5 years on a fairly complex project. Their team was excellent with whom to work in terms of professionalism, timeliness, innovative thinking, working as a team and value proposition. SMB over-delivered on what our contract called for.

We have been with SMB for about seven years and have been very happy with their service. They are easy to reach and always responsive to our requests, including those that are sometimes outside of the normal scope of services. When we were having major problems with our ERP cloud services (managed by a different provider), SMB put in tremendous time and effort analyzing the situation and brainstorming with the other group, and with us, to find a solution. I know that it would have been resolved without their help. They have also worked long and hard to help us with our data line services (contracted prior to signing on with SMB) when we've had trouble there. Their expertise along with their ability to understand and communicate with all sides have been invaluable. When I contact SMB I can be certain that they will take all steps necessary to get me through whatever difficulties I am having. Galaxia, Mark, Jon and the rest of the team are willing to both think and work outside the box to help us find the solutions to make us a better company. I would highly recommend SMB to any company looking to outsource their IT support.