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SMBHD

SMBHD - Profile and Reviews

5.0 from 4 Reviews
4147 NORTH RAVENSWOOD AVENUE, 100
CHICAGO, ILLINOIS 60613
+1 773-888-7900
4147 NORTH RAVENSWOOD AVENUE, 100
CHICAGO, ILLINOIS 60613
+1 773-888-7900

Business Summary

Number of employees
21–50
Commercial Focus
B2B
Service Area
International
Project Based Budget
prefer not to answer
Retainer-based Budget
prefer not to answer
4 Reviews in Total
100%
0%
0%
0%
0%
100%
Positive

About SMBHD

SMBHD is an award-winning team of engineers, developers, and consultants who specialize in Salesforce. We focus on a business first approach for mid-market companies. We enhance our clients’ environments with digital solutions, expertise, and a deep understanding of the client’s vision.

What makes us different

We strive to be more than just your average technology company. We hope to reflect community, diversity, and integrity starting from the people we hire, our strategic partnerships, the best-in-class solutions we implement, to our exceptional delivery practices.

 
SALESFORCE SOLUTIONS
Generate real results leveraging the power of Salesforce and Pardot, and the Support team that can help you succeed
Sales Cloud
Service Cloud 
Salesforce Custom Development 
Pardot Consulting
Salesforce Support

What We Do

  • Customer Relationship Management
  • Mobile Application Development
  • Web Development

Our Work

Location
Showing 1 of 2
SMBHD Reviews
Validated by UpCity
Communication
10/10
Knowledge
10/10
Budgets
$5k - $10k
Unknown
more...
Data Migration

Overall Experience

The overall experience working with SMBHD was professional and seamless. They took all of the hard work out of it from a customer's standpoint. I am very happy with how easy the process was for our company to migrate our email.
12/03/2019
Validated by UpCity
Communication
10/10
Knowledge
10/10
Budgets
Unknown
$5k+
more...
IT Managed Services

Overall Experience

We have been with SMB for about seven years and have been very happy with their service. They are easy to reach and always responsive to our requests, including those that are sometimes outside of the normal scope of services. When we were having major problems with our ERP cloud services (managed by a different provider), SMB put in tremendous time and effort analyzing the situation and brainstorming with the other group, and with us, to find a solution. I know that it would have been resolved without their help. They have also worked long and hard to help us with our data line services (contracted prior to signing on with SMB) when we've had trouble there. Their expertise along with their ability to understand and communicate with all sides have been invaluable. When I contact SMB I can be certain that they will take all steps necessary to get me through whatever difficulties I am having. Galaxia, Mark, Jon and the rest of the team are willing to both think and work outside the box to help us find the solutions to make us a better company. I would highly recommend SMB to any company looking to outsource their IT support.
10/21/2019
Validated by UpCity
Communication
10/10
Knowledge
10/10
Budgets
$10k+
Unknown
more...
User Experience/User Interface
Application Testing
Software Development
Customer Relationship Management

Overall Experience

We worked with SMB for 1.5 years on a fairly complex project. Their team was excellent with whom to work in terms of professionalism, timeliness, innovative thinking, working as a team and value proposition. SMB over-delivered on what our contract called for.
10/18/2019
Validated by UpCity
Communication
10/10
Knowledge
10/10
Budgets
$10k+
more...
Digital Marketing
Email Marketing
Marketing Consulting/Strategy
Mobile Application Development
+ 2 more

Overall Experience

We've worked with SMB for 8 years. They helped our company deploy Salesforce, field service lightening, Pardot and connect SF to our point of sale solution. Today, they're a partner of Eastern Engineering and we meet every two weeks to discuss new trends, needs and future development. Our company has grown significantly in this time frame and SMB played a strategic role in that growth.
4 Reviews in Total
100%
0%
0%
0%
0%
100%
Positive

Platforms We Support

  • Google Cloud
  • HTML
  • Java
  • Magento
  • Microsoft
  • Microsoft Dynamics
  • Salesforce

Who We Work With

Clients We Serve

  • Small Businesses: 1–250 employees
  • Medium Businesses: 251–999 employees
  • Enterprise Businesses: 1000+ employees

Types of Businesses We Work With

  • Business Services