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4147 NORTH RAVENSWOOD AVENUE, 100
CHICAGO, ILLINOIS 60613
+1 (773) 888-7900
Contact This Pro
Business Summary
Number of employees
21–50
Commercial Focus
B2B
Service Area
International
3 Reviews in Total
100%
0%
0%
0%
0%
100%
Positive
About SMBHD
SMBHD is an award-winning team of engineers, developers, and experienced consultants who specialize in transforming businesses with best-in-class digital solutions. We focus on a business first approach to solve challenges for mid-market companies. We enhance our clients’ environments with digital solutions, expertise, and a deep understanding of the client’s vision. Managed IT Services, IT Consulting, and Salesforce Consulting.
What makes us different

We strive to be more than just your average technology company. We hope to reflect community, diversity, and integrity starting from the people we hire, our strategic partnerships, the best-in-class solutions we implement, to our exceptional delivery practices.

 

IT INFRASTRUCTURE
Comprehensive, customizable, scalable solutions tailored to your unique business needs
Hardware as a Service (HaaS) 
Break/Fix IT Support 
Cloud Services
Telecommunications 
 
SALESFORCE SOLUTIONS
Generate real results leveraging the power of Salesforce and Pardot, and the Support team that can help you succeed
Sales Cloud
Service Cloud 
Salesforce Custom Development 
Pardot Consulting
Salesforce Support


MANAGED IT SERVICES
Managed Services solutions for secure, compliant, and optimized scaling businesses
Plans and Packages 
Network Monitoring 
Managed Endpoint Protection 
Network and Server Maintenance 
Onsite Consulting 
 
SECURITY SOLUTIONS
IT Security Solutions for secure, compliant, and optimized scaling businesses
Security Assessments 
Backup and Disaster Recovery 
Network and Server Maintenance 
SIEM as a Service 
Security Consulting 
 
MICROSOFT SOLUTIONS
Managed Services solutions for secure, compliant, and optimized scaling businesses
Microsoft Office 365 
SharePoint Consulting 
Azure Solutions 
Power BI 
 
BUSINESS SOLUTIONS
Make better decisions with solutions designed to minimize disruption in operations
Compliance Consulting Services 
Business Continuity 

What We Do
  • Customer Relationship Management
  • IT Managed Services
  • Mobile Application Development
  • Web Development
SMBHD Reviews
12/03/2019
Validated by UpCity
Communication
10/10
Knowledge
10/10
Budgets
$5k+
more...
IT Managed Services

Overall Experience
We have been with SMB for about seven years and have been very happy with their service. They are easy to reach and always responsive to our requests, including those that are sometimes outside of the normal scope of services. When we were having major problems with our ERP cloud services (managed by a different provider), SMB put in tremendous time and effort analyzing the situation and brainstorming with the other group, and with us, to find a solution. I know that it would have been resolved without their help. They have also worked long and hard to help us with our data line services (contracted prior to signing on with SMB) when we've had trouble there. Their expertise along with their ability to understand and communicate with all sides have been invaluable. When I contact SMB I can be certain that they will take all steps necessary to get me through whatever difficulties I am having. Galaxia, Mark, Jon and the rest of the team are willing to both think and work outside the box to help us find the solutions to make us a better company. I would highly recommend SMB to any company looking to outsource their IT support.
10/21/2019
Validated by UpCity
Communication
10/10
Knowledge
10/10
Budgets
$10k+
more...
Customer Relationship Management
User Experience/User Interface
Software Development
Application Testing

Overall Experience
We worked with SMB for 1.5 years on a fairly complex project. Their team was excellent with whom to work in terms of professionalism, timeliness, innovative thinking, working as a team and value proposition. SMB over-delivered on what our contract called for.
10/18/2019
Validated by UpCity
Communication
10/10
Knowledge
10/10
Budgets
$10k+
more...
Mobile Application Development
Marketing Consulting/Strategy
Digital Marketing
Software Development
+ 2 more

Overall Experience
We've worked with SMB for 8 years. They helped our company deploy Salesforce, field service lightening, Pardot and connect SF to our point of sale solution. Today, they're a partner of Eastern Engineering and we meet every two weeks to discuss new trends, needs and future development. Our company has grown significantly in this time frame and SMB played a strategic role in that growth.
3 Reviews in Total
100%
0%
0%
0%
0%
100%
Positive
Platforms We Support
  • Google Cloud
  • HTML
  • Java
  • Magento
  • Microsoft
  • Microsoft Dynamics
  • Salesforce
Who We Work With
Clients We Serve
  • Small Businesses: 1–250 employees
  • Medium Businesses: 251–999 employees
  • Enterprise Businesses: 1000+ employees
Types of Businesses We Work With
  • Business Services