After considerable review of proposals from several firms/agencies, we kicked off our project with NEWMEDIA and we knew the project timeline was aggressive but realistic - which we liked very much. Midway (or about midway) we made a few changes, which prolonged the project timeline and the NEWMEDIA team handled it exceptionally. I enjoyed the ability to stay updated and reference all communication via Basecamp (2) and as I am one who personally cannot stand email, this was a truly enjoyable element of the experience. The NEWMEDIA team provided a detailed overview of the final product, including SEO capability and functionality and has to this day proved available and responsive when needed. I am very much looking forward to moving into the next phase with this team and utilizing their reputation management, automation, social and marketing strategy strengths!