Overview

Major Tom is a full-service digital marketing agency that’s been purpose-built to help clients thrive in today’s increasingly complex marketing landscape. With offices in New York, Toronto, and Vancouver, Major Tom has a team of more than 85 specialists covering the full spectrum of strategy, marketing, development, and creative.


What Makes Us Different

Major Tom has a strong track record in providing premium online positioning and superior service for clients. Marrying top-level strategic consultancy and impeccable implementation across the full spectrum of marketing services, Major Tom has been designed to help organizations connect with the right audiences, with the right information, at the right time.

Service Area: International


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What we do

Services
  • Web Design
  • Web Development
  • Mobile Application Development
  • Pay-Per-Click
  • Search Engine Optimization
  • Social Media Marketing
  • Email Marketing
  • Content Marketing
  • Local Listing
  • Branding/Positioning
  • Marketing Consulting/Strategy
  • Marketing Automation
  • Inbound Marketing
  • User Experience/User Interface
  • Video Production

Who we work with

Types of Small Businesses We Work With
  • Generalists
Clients We Serve
  • Locally-focused small business owner (eg. Doctors, Lawyers, Restaurants)
  • Medium or large national or international business

Budget

Retainer-based Budget
  • $1,000 - $2,000
  • per month
Reviews (1-5 of 14) | Load more

Full starFull starFull starFull starFull star 01/18/2019

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What did you like best?

Everyone at Major Tom has been an absolute joy and pleasure to work with. Everyone is friendly, smart, collaborative, and great problem solvers. They have helped us think strategically about our goals and resources, and have helped us demonstrate ROI and growth through smart analytical insight.

What did you like least?

Given that we work so closely with them on a regular basis, the distance can be challenging. We are located in DC, and their teams are in NY, Toronto, and Vancouver. I wish I had them closer!

Describe your overall experience.

Major Tom has become an invaluable extension of my team, and I appreciate what each of their team members brings to the table. Sharp, savvy, strategic, AND good humans. Highly recommend.

Full starFull starFull starFull starFull star 01/09/2019

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What did you like best?

Major Tom made everything incredibly easy for us. Not knowing anything about this field, everything was easy to understand and turn around was quick and beautiful.

What did you like least?

Projects are always completed to our utmost satisfaction.

Describe your overall experience.

Love working with the extremely knowledgeable and friendly Major Tom team. Results are fast and effective.

Full starFull starFull starFull starFull star 01/09/2019

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What did you like best?

Great customer service, advanced knowledge and implementation of key online business essentials for Marketing and Google visibility.

What did you like least?

They used to be in a difficult office space to get to, but since relocating to the new office on Beatty street, it's easy to park and get main floor access to there office!

Describe your overall experience.

Major Tom has been my go to for Google Ads, Website SEO and online Marketing strategy for over 10 years and know all details from start to finish, the tips and tricks (and new info) out there to get your company visible! Thanks Team!

Full starFull starFull starFull starFull star 01/09/2019

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What did you like best?

Our account manager provided a thorough assessment of our web and search performance alongside a useful list of recommended actions.

What did you like least?

Following the initial assessment and recommendations, we haven't gotten many updates. This is partly on us for not asking, though :P

Describe your overall experience.

Everyone we've encountered at Major Tom is friendly and knowledgeable. We'd definitely recommend them.

Full starFull starFull starFull starFull star 01/09/2019

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What did you like best?

Quick responses. Friendly and professional service. Non-profit discount.

What did you like least?

Nothing currently comes to mind at the moment. Great service.

Describe your overall experience.

After our non-profit had been dealing with an outdated website design and UX for several years, we worked with Major Tom to update and re-launch our website. From the process of conceptualizing/designing, launching and now ongoing website maintenance, our experience with Major Tom has been fantastic. They are always speedy with any issues that need immediate attention.

Full starFull starFull starFull starFull star 12/21/2018

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What did you like best?

The Major Tom team is customer centric and helpful. While they do solid work, they have fun doing it - which is critical to success.

What did you like least?

I have not real comments at this time that would cause concern for one to work with the Major Tom team.

Describe your overall experience.

Major Tom is creative, customer centric and fun. Even though the team is spread across a few offices, the culture and energy is consistent. Working with them is working with a top notch company that is committed to your success.

Full starFull starFull starFull starFull star 12/20/2018

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What did you like best?

Major Tom's level of customer service cant be matched - never reactionary always proactive. They anticipated the needs of my business and offered actionable solutions to my problems.

What did you like least?

Zero issues, cant think of anything I would put here.

Describe your overall experience.

I am very impressed with the work produced by Major Tom. I have worked with a number of digital agencies and they provide a stellar level of customer service compared to the others

Full starFull starFull starFull starEmpty star 12/20/2018

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What did you like best?

Major Tom was able to reach a level of efficiency in our PPC campaigns that we had never achieved before.

What did you like least?

We were never able to achieve the degree of localization that we were seeking by working with a Canada based agency.

Describe your overall experience.

The team at Major Tom was easy to work with, organized, and reliable. They are a pleasure to work with and achieve great results.

Full starFull starFull starFull starFull star 12/20/2018

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What did you like best?

Major Tom has a knowledgeable team that is on point with current trends.

What did you like least?

We were sad to see our previous account manager go, but the change in service wasn't interrupted. We were impressed with the handing over of knowledge for consistent service.

Describe your overall experience.

We love they way they help us promote events online and they keep our Google Adwords grant in tip-top shape!

Full starFull starFull starFull starFull star 12/20/2018

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What did you like best?

The team at Major Tom is second to none, no matter the challenge that we presented they were able to boil things down to where we and they could be most effective and then helped us execute flawlessly.

What did you like least?

As my businesses moved across the country, they originally were still mostly based in Vancouver, so for selfish reasons I missed them.

Describe your overall experience.

Whether before as 6s, or now as Major Tom, this is by far the best team of digital marketers I've come across in Canada, hands down.

Full starFull starFull starFull starFull star 12/20/2018

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What did you like best?

Major Tom's high level communication, quality of work, and ability to meet deadlines.

What did you like least?

The distance between our two agencies took a bit of adjusting on our end at the beginning, but now everything is running smooth.

Describe your overall experience.

Major Tom is one of the top agencies in all of North America. Our experience has always been extremely positive.

Full starFull starFull starFull starFull star 12/20/2018

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What did you like best?

The team assigned to TSE made sure they were actively checking in and providing immediate assistance when needed.

What did you like least?

Nothing. Wish we had the budget to further expand the services we work with them on.

Describe your overall experience.

The Major Tom team was nothing but enthusiastic and eager to help the business grow. They regularly were in touch and always provided very immediate feedback and follow ups regarding initiatives we had in the works. The turnaround time to activate any of our SEO/ads/retargeting was always the same day that our team approved it. We very much look forward to working with them in the new year!

Full starFull starFull starFull starFull star 12/18/2018

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What did you like best?

Major Tom took the time to understand the nuances of my business and create a deliberate strategy to effect positive change. They didn't just jump straight to tactics. They were easy to communicate with and I always felt that they had my best interests at heart. They were proactive and thorough and the results were refreshing

What did you like least?

Working with any agency has its challenges and my only gripe is that I didn't have the internal capabilities to keep up with Major Tom.

Describe your overall experience.

Refreshing. Creative. Energetic. Productive.

Full starFull starFull starFull starFull star 12/18/2018

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What did you like best?

I love working with Major Tom! They're always ahead of the curve and on top of their game.

What did you like least?

I've never had a bad experience with them, and would struggle to think of something!

Describe your overall experience.

Overall, I would 11/10 recommend Major Tom.

Reviews (1-5 of 14) | Load more
Locations (1-4 of 4)
Locations (1-4 of 4)

Major Tom

801 - 317 Adelaide St W
Toronto, Ontario M5V 1P9

Icon phone(416) 892-6767

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Kyle Chatterly

New York Location

33 E 33rd St #1108
New York, New York 10016

Icon phone(212) 603-9667

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April Yau

Los Angeles Location

1600 Main Street #112
Los Angeles, California 90291

Icon phone(213) 342-6165

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Chris Breikss

Vancouver Location

548 Beatty Street
Vancouver, British Columbia V6B 2L3

Icon phone(604) 642-6765

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Kari Winfield