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701 E SOUTH ST
LANSING, MICHIGAN 48912
+1 517-230-2890
Claimed Profile

Business Summary

Number of employees
1–5
Commercial Focus
B2B
Service Area
Local
Project Based Budget
$10,000+
5 Reviews in Total
80%
0%
0%
0%
20%
80%
Positive

About Cold Box Films

Cold Box Films is a full-service commercial video production company based in Lansing, Michigan. Most businesses struggle to tell good stories. We create videos that captivate audiences, inspire action, and move your company forward.

What makes us different

Compelling videos are not made by accident.

They're crafted through a meticulous process that considers every piece of the puzzle that must come together to tell an exceptional story. From the script... to the camera language... to the color grade... and beyond.

Our proven process leverages the right blend strategy and creative to help you produce videos that look beautiful, communicate clearly, connect meaningfully, and ultimately feed your bottom line.  

What We Do

  • Video Production
Location
Cold Box Films Reviews
Validated by UpCity
Communication
10/10
Knowledge
10/10
Budgets
Unknown
Unknown
more...
Video Production

Overall Experience

Absolutely wonderful to work with. Tracey and Cooper are incredibly organized and skilled. I would highly recommend them for any business, big or small. These two are the dream team! And the rest of their people are pretty fantastic too
Validated by UpCity
Communication
10/10
Knowledge
10/10
Budgets
$2k - $5k
Unknown
more...
Video Production

Overall Experience

Amazing experience, from the beginning to the end. We hired Cold Box Films to create a video to advertise one of our products. The process we went through was truly exceptional. We were guided and involved through every step of the process with the highest level of professionalism we've ever encountered. They actually understood from the beginning what message we wanted to convey and were able to give recommendations based on their experience leading up to a final product that actually exceeded our expectations, which frankly is not that easy to do 😜. It was truly a pleasure working with them and we are looking forward to new collaborations in the future and strengthening our relationship. Definitely recommend working with them. I am pretty sure this text doesn't do them justice.
Validated by UpCity
Communication
10/10
Knowledge
10/10
Budgets
$2k - $5k
Unknown
more...
Video Production
Digital Marketing

Overall Experience

Cold Box Films did an amazing job for us. The professionalism and organization that was demonstrated by Cooper, Tracey and their staff was very much appreciated and helped the project go smoothly. We were delighted with the final results. I would highly recommend Cold Box Films for any commercial video project.
10/15/2019
Validated by UpCity
Communication
10/10
Knowledge
10/10
Budgets
$2k - $5k
Unknown
more...
Content Marketing
Branding/Positioning
Advertising
Video Production

Overall Experience

"We hired Cold Box Films to do two promotional videos for the Michigan Tax and Accounting Professionals. Their prices were very competitive with others we solicited, but what separated them from the others was attention to detail. The pre-shoot planning, storyboarding and discussion essentially guaranteed a great on-site shoot. The on-site process was very well coordinated and executed with member interviewees all commenting how Tracey and Cooper put them at ease before and during each interview. Most importantly, our members were very impressed with the high quality of the finished product. We have increased membership using these videos, and they have also greatly enhanced the visual attractiveness when people visit our website at michigantap.net. I would recommend Cold Box Films without hesitation."
07/12/2019
Validated by UpCity
Communication
10/10
Knowledge
10/10
Budgets
$2k - $5k
Unknown
more...
Advertising

Overall Experience

We had contacted Cold Box Films to produce a video for one of our Amazon products. They certainly weren’t the cheapest company, but we thought it would pay for itself if done correctly. Unfortunately the video missed the critical selling feature of the product and, without it, the video is almost useless. We had produced a couple of our own amateur videos and sent to Tracey as an example of what needed to be shown, just obviously more professionally. Unfortunately these videos weren’t considered at all in the final execution. We brought up our concerns to Tracey who explained that they could re-shoot for an additional $500. While we had already exceeded the budget on this, we agreed to pay since the video was otherwise useless. We re-sent all the videos to Cold Box Films and spent time perfecting the script and going into details about what was to be shown, to ensure there was no miscommunication this time. I also hired people to review everything and make sure the messaging was clear. Tracey arranged a phone call to confirm all the details and, to my surprise, told us that they didn’t feel they could do the re-shoot and suggested we found another company to do so. I am now left thousands of $ down and no video that can be used to showcase the product. I am shocked that Cold Box Films wouldn’t finish a project they started or want to ensure full customer satisfaction. They were recommended through Amazing Selling Machine and sadly I will be forced to share my experience there too, since I wouldn’t want another business owner to now be stuck in the predicament we are - thousands of dollars down, no video we can use, and now we need to find and source another company to do the 20 second scene that is needed. Disappointed.

Cold Box Films replied to this review

One of our core values is to make decisions out of the best interest of our clients and that’s certainly what we tried to do here. We are incredibly passionate about what we do and equip clients with a carefully planned process that includes going into shoots with client approved materials - including a screenplay. We would never want to move forward with the addition of a reshoot if we cannot 200% guarantee you’d be thrilled with the deliverable. Which is why we recommended working with a local production company where you could be physically present on set, since that was not an option for our project. We’re more than happy to accommodate you in any other way whether that’s applying additional edits to the current video we created or connecting with another production company to ensure they have the assets they need to reshoot the scene. - This still remains true should you want to reconsider your decision not to move forward with these options. As it stands, you have not been charged for the addition of the reshoot nor have we received the final 50% payment for the services rendered under our current contract despite having met the requirements of the original agreement. While we don’t believe this review is an accurate reflection of our service, we wish you all the best!
5 Reviews in Total
80%
0%
0%
0%
20%
80%
Positive

Featured Reviews

Verified
 5/5
Amazing experience, from the beginning to the end. We hired Cold Box Films to create a video to advertise one of our products. The process we went through was truly exceptional. We were guided and involved through every step of the process with the highest level of professionalism we've ever encountered. They actually understood from the beginning what message we wanted to convey and were able to give recommendations based on their experience leading up to a final product that actually exceeded our expectations, which frankly is not that easy to do 😜. It was truly a pleasure working with them and we are looking forward to new collaborations in the future and strengthening our relationship. Definitely recommend working with them. I am pretty sure this text doesn't do them justice.

Platforms We Support

  • Adobe Creative Suite
  • Adobe Premier

Who We Work With

Types of Businesses We Work With

  • Business Services