What did you like best?
There were 2 employees that sincerely tried. They did try their best to be collaborative but the owners of Buhv had passed all responsibility down to them and were barley involved. This is a very small company. It was not acceptable.
What did you like least?
Buhv did not listen to our needs or deliver a finished product. They broke our Contact Us in our original site costing us money and cancelled meetings. I even went to the office trying to save the project and one of the owners could not meet me since he was having a massage in his office. I now knew where our money had gone.
Buvh Designs, a Denver based web design firm, are the worst web design and SEO company I have ever dealt with. I have been involved with numerous start-up companies and personally in charge of coordinating their websites and SEO. Please know, I came into this project after it had started and tried to pull together what little work they had done. They were given examples of websites we liked in the same industry. To have something similar to our competition it would have taken a minimum of 18 pages. After 8 months of working with them, they could not barely produce 6 pages and thought this was complete. When the wire frames were designed and we wanted a change, the item was completely removed with no other options given. They used the smoke and mirrors game with the graphic artist (Buhv calls a Front End Developer) and then would tell the client their site would then needed to get coded and sent to a developer. This site was created in Wordpress, a CMS built for people who do not have the development skills to use a native language. They were playing the game of assuming their client didn't know how these programs worked. I believe that is who their main client is. Buhv will take your money and pretend they have done something great, use all of the key words to impress their client, all because the client did not know what they were actually receiving. SO BUYER BE WARNED! We did understand and kept challenging them trying to recoup the money we had already spent. The owners (Robert Lane and Alex Hemker) had minimal interaction and instead they passed all the responsibility down to their employees and kept sending invoices for work not completed. We kept asking about the security of our site and they did not even know how to be industry compliant. Buhv was supposed to be the expert. When they gave us passwords to log into collaboration sites, they would send us things like Password123, showing a complete detachment to building anything is a secure fashion. At the beginning of the project we had given them access to our present website, they broke our Contact Us page and cost us months of revenue (we have the logs of BUHV going into our site). We kept asking what the launch of our site would look like and they did not know that answer either. An example of the owners disregard for the client is the day I went to the office to meet the team since I was trying to pull this project back together. One of the owners could not meet me since he was having a massage in the office. The new account manager, that we were recently assigned, excitedly said to me that today was "massage day". I now know where our money went. End of the story, we have now fired them, sucked up the financial lose and moved one. There were 2 employees that were good and really tried, I wish them the best. I am posting this since I just don't want Buhv Designs, Robert Lane and Alex Hemker, (Buhv Designs / Denver SEO and Web Design) located at 1425 Market St #10, Denver, CO 80202 to do this to anyone else.