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While still fairly new to the program, overall my experience with the Vivial social media team has been positive. Response times to questions and requests are very good. Our Vivial social media team makes an effort to understand and best align strategy with our business image and objectives through ongoing and proactive communication. They are very accommodating and timely when asked to modify or change a social media post/content. The team is diligent about follow up as well. I feel our program is continuing to move in a positive direction! Thank you.

Our overall experience has been great. We rely heavily on their knowledge and expertise in regards to social media marketing, website design/upkeep, and SEO ranking.

As the President of Marketing for a large regional US Bank the team and I worked closely with CSG to implement and execute various PR and other communication programs. We consistently achieved or exceeded the established strategic objects over the 3+ years I was directly involved with CSG. The team at CSG remains topnotch and is comprised of a professional, fun and authentic group of individuals who continuously brought forth ideas and concepts to keep the organization's strategy fresh. Their drive and initiative, combined with the internal PR personnel of the bank ensured our communications and programs were timely, appropriate and well positioned.

This review is for a consultation call I had with Jen Casson about how to prioritize my digital marketing efforts for the current stage and scale of my business. The call was only supposed to be 30 mins, but Jen stayed on with me for ~75 minutes, offering TONS of advice about what she would do if she were in my shoes. She came very prepared for the call, having gone through my website and social media channels, and seemed very authoritative across the marketing landscape about what tactics/strategies are worth my time right now, and which I can put on the backburner. I instantly felt like I was in good hands—excellent client relationship management. She told me straight out halfway through the call, we're probably not ready to invest in an agency right now—honesty I very much appreciated. And instead of signing off with a 'best of luck,' she continued to direct me to resources and offer pro tips about how to save time/money, where to double down our efforts, and where to rethink our strategy. After interviewing a handful of agencies, I felt like Room214 was the best at making me feel like they were going to understand my business inside and out and develop a CUSTOMIZED plan—not fit us into a template they use for every business in their portfolio...talk about refreshing!

Mr. Stern is a wealth of knowledge that is executed with wisdom and poise. I have learned a great deal from this man and can't wait for more!