Top 6 Challenges and Solutions for Technology Leaders Today
The COVID-19 pandemic has initiated a whirlwind of unique opportunities, prompting businesses to rethink what they want their organization to look like in the future.
On-demand, scalable cloud adoption proved to be the ‘new normal’ during the lockdown allowing companies the impetus to rapidly accelerate their digital transformation plans. When they pivoted, they moved fast, with new business models being driven by innovation, speed, and digital technology.
Other companies that made small incremental changes simply to survive discovered a critical need to fix some of the gaps found during the lockdown. Here are six priorities topping the list.
Balance Remote and In-Person Operations
Challenge: Now that organizations across the country have seen that remote working can be productive and sustainable, many are considering a permanent hybrid operating model. They are looking to take the benefits of cloud-based infrastructure to the next level. End-to-end digital transformation using cloud technologies is the greatest enabler for this shift.
Solution: Managed Cloud Hosting enables businesses to quickly migrate workers to a cloud environment to support remote and multi-site workforces who demand anywhere, anytime network access. With a team of trusted experts overseeing migration, management and optimization managed cloud hosting enables organizations to gain better visibility and control over their cloud environments to minimize risks while allowing employees to work flexibly–switching easily between remote and in-person operations as needed.
Protect Against Growing Ransomware Attacks
Challenge: As seen during the pandemic, the sophistication and scale of malicious attacks are growing. Cybercriminals are implementing large-scale, multi-vector mega-attacks, sparking an urgent need for advanced, real-time threat prevention, detection, and response that protects all perimeters–networks, virtual clouds, remote offices, and mobile operations.
Solution: Managed Security helps organizations improve their cybersecurity resilience against ransomware and malicious malware with a multi-tiered security defense fully managed around the clock. Real-time detection and response provides 24/7/365 security monitoring and alerting of your critical systems to improve visibility, time to detection, and incident response. Endpoint security protection enables deep visibility into every device and application running on-premises and in the cloud. Regularly scheduled patch management ensures weak entry points are patched and updated to proactively minimize the vectors that attackers can exploit.
Recover Data Quickly When Disaster Strikes
Challenge: The stakes of protecting mission-critical data have never been higher. An unexpected data breach, ransomware attack, power outage, equipment failure or natural disaster can easily bring a business to a standstill. Too often IT teams take the reactive path of “waiting” for a disaster to occur, and then discover too late they can only partially recover their data.
Solution: Managed Data Backup and Recovery proactively safeguards an organization’s critical data in a secure, cloud data center disconnected from the network. In the event of a crippling data breach or disaster, a team of experts can restore specific virtual machines or an entire IT environment in minutes or hours, depending on predetermined Recovery Point Objectives and Recovery Time Objectives. They fully support all backup scheduling, alerts, and testing processes … freeing your internal IT staff from the day-to-day business continuity burden so you can concentrate on other critical network activities.
Bypass a Growing IT Skills Shortage
Challenge: Rapid advances in artificial intelligence, robotics, Internet of Things, blockchain, 5G networks, and other emerging technologies are happening in ever shorter cycles, changing the very nature of the skills needed to do them. With a widespread shortage of qualified IT talent, many organizations struggle to stay relevant and competitive.
Solution: Managed Service Providers give organizations access to scarce IT skillsets, on a pay-as-you-go basis. MSPs already have certified engineers knowledgeable in the latest technologies who can become an extension of your team. Everything from moving to the cloud, monitoring IT operations, help desk support to managed security and data backup and recovery, they can do the heavy lifting for you. By letting outside experts manage your network and security activities, you can free time for your staff to focus on what matters … taking care of your customers, and helping your employees stay productive.
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Improve Uptime and Network Performance
Challenge: Downtime … it is the curse of every business operation. In today’s “always-on” digital world where everything is interconnected, there is an urgent need for central visibility across multiple locations to prevent network issues from happening in the first place.
Solution: Managed Network Monitoring and Management monitors the health of all networks, servers, and devices in real-time to increase network reliability and performance. Using advanced portals providing full visibility into critical IT components, a team of engineers watches your organizations’ infrastructure around the clock overseeing granular administration of cloud applications, network devices, servers, and security tools. They will identify, validate and respond to issues before they become large downtime events.
Ensure Anywhere, Anytime Access
Challenge: Workers today expect flexibility in where, when, and how they work, while also choosing the best applications and services to accomplish their jobs and manage productivity. Organizations are looking to future-proof their IT infrastructures to support the high demand of speed and bandwidth for online video, voice, and cloud applications along with security protection to minimize risks.
Solution: Unified Communications-as-a-Service integrates phone, instant messaging, video conferencing, and voicemail applications onto a unified, cloud platform. Fully managed by a team of experts, UCaaS lets organizations connect with employees or customers from the road, from home, at any branch office, or anywhere business takes them. It’s the best way to innovate for anywhere, anytime collaboration without the fuss.
Fully Managed IT Services from One, Trusted Partner
It’s important to find a provider that brings the right solutions to ensure an organization’s success with proven experience and a powerful suite of managed IT solutions … now and into the future. Whether moving to the cloud, monitoring IT operations, help desk support, or needing managed cybersecurity and data backup and recovery, having a reliable IT solutions partner will help your business accelerate its digital transformation.