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Looking for the best call centers in the United States? UpCity compiles authentic reviews, company descriptions, project examples, and more into a list for you to review. Feel confident you're finding the top provider for your business.
UpCity Silver Sponsor
The Telecom team was an amazing turnkey contact center for our furniture ecommerce business. Being made in America is a core part of our product and business so finding a domestic call center was important to us...we feel fortunate to have found Telecom. We were growing very fast and had, essentially, little-to-no defined processes and documentation. Roffel, Jon, and really the entire team performed with the utmost level of professionalism. They were a resourceful partner from day 1 on everything from planning, resourcing, scripting, systems setup and measurement & reporting. Highly recommended.
Most Reviewed
Outbound Call CenterInbound Call CenterTelemarketingView all
Business Summary:
Telecom, Inc., privately owned and in business since 1993, is a mid-size, full-service omnichannel contact center offering custom-built inbound and outbound solutions, with services delivered by experienced and educated, live representatives located exclusively within the United States.
Industry(s):
Hospitality | Government | Energy | E-Commerce | Travel | Retail
Business Details
Small, Medium, Enterprise
$1,500 or more, monthly

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331 Provider(s)Last Updated: December 7, 2024
UpCity Silver Sponsor
Our experience working with Belkins over the past six months has been transformative for our business. Before hiring them, we faced numerous challenges with lead generation and conversion. However, since partnering with Belkins, we've witnessed a significant turnaround. They adopted a highly customized approach, diving deep into our industry's unique characteristics and crafting a tailored strategy that addressed our specific needs. Their team's excellent communication and transparent reporting kept us informed every step of the way, which was greatly reassuring. As a result, we have seen a triple increase in our ROI. The lead quality has improved phenomenally, and the conversion rates have exceeded our expectations.
Most Reviewed
Lead GenerationEmail MarketingAppointment SettingView all
Business Summary:
Belkins is a B2B lead generation company with over 7 years of experience at fueling business growth. We empower companies across 50+ industries with a results-oriented approach, boasting a 95% client retention rate and a staggering $10 return on every $1 invested.
Industry(s):
Energy | Construction | Finance | Healthcare | Industrial | Education
Business Details
Small, Medium, Enterprise
$1,000 or more
UpCity Silver Sponsor

SalesRoads

Boca Raton, FL, US
5.0 | 30 reviews
SalesRoads exceeded my expectations as a partnership. The amount of time they took to understand our business is unmatched in the industry. They were always responsive and they felt like they were a true extentsion of our sales team.
Most Reviewed
Outbound Call CenterTelemarketingDemand GenView all
Business Summary:
SalesRoads is an award-winning B2B sales outsourcing firm providing appointment setting and lead generation services. We empower businesses of all sizes to reach their goals by providing targeted leads, a predictable pipeline, and stronger revenue.
Industry(s):
Industrial | Business Services | Construction | Energy | SaaS
Business Details
Small, Medium, Enterprise
$10,000 or more
UpCity Silver Sponsor
We've had an exceptional experience with SupportYourApp. We needed U.S. west coast coverage for email/web/chat support for online education. Our partnership with SupportYourApp allowed us to ramp up high quality reliable customer support for students. It's an extension of our team and allowed us also to add more presence for weekend and language support.
Most Reviewed
Inbound Call CenterVirtual ReceptionistOutbound Call CenterView all
Business Summary:
SupportYourApp is Support-as-a-Service company that provides secure technical, customer support and CX services to growing companies.
Industry(s):
Travel | Business Services | Finance | Healthcare | SaaS | Retail
Business Details
Small, Medium, Enterprise
$1,000 or more
$1,500 or more, monthly
UpCity Silver Sponsor

Martal Group

San Francisco, CA, US
5.0 | 15 reviews
Martal Group optimized the QA processes of our software development company on a web development project. The team created a test plan, automated test scripts and cases, and provided improvement recommendations. The main scope of work was related to organizing and optimizing the QA services on our client’s web development project. Key deliverables of this project included: 1. Development of a test plan that includes the overall testing strategy of the project 2. Writing automated test scripts and test cases 3. Preparing test results report and defect report 4. Providing recommendations for improvement.
Most Reviewed
Customer Relationship ManagementMarketing Consulting/StrategyBusiness Process Outsourcing (BPO)View all
Business Summary:
Martal is your on-demand sales partner, servicing B2B companies worldwide. Our high-performing international sales team implements our proprietary workflow to help your company generate more qualified leads, book more sales appointments, and close more deals.
Industry(s):
Business Services | SaaS | Finance | E-Commerce
Business Details
Small, Medium, Enterprise
$5,000 or more
$5,000 or more, monthly
UpCity Silver Sponsor
Katrice was very knowledgeable and professional. Helped us immensely with setting up the system and being so detailed and precise to our needs. THANK YOU Katrice!!!!!!
Most Reviewed
Inbound Call CenterVirtual Receptionist
Business Summary:
AnswerForce is your front office away from the office. Get local live receptionists to help answer your calls, book more appointments, and capture leads 24/7, or after hours.
Industry(s):
Business Services | Construction | Home Services
Business Details
Small, Medium, Enterprise
Less than $500, monthly
UpCity Silver Sponsor
Although we are in the beginning of transitioning our agency over to WELLReceived, I would have to say in researching different companies, Tiff Greene at WELLReceived was the only one who reached out to me immediately to inform me of their services and how they may be able to help our small non-profit agency. She was informative and continued with follow up and anything we requested she was prompt to return an answer! Her customer service is TOP NOTCH!!! I look forward to implementing their services and if she is any indication on how their customer service is, we will be very pleased!! *****
Most Reviewed
Inbound Call CenterVirtual ReceptionistOutbound Call Center
Business Summary:
WellReceived provides 24/7 medical reception services to medical professionals. WellReceived helps you make time for the things that matter most.
Industry(s):
Healthcare
Business Details
Small, Medium
UpCity Silver Sponsor
We just started working with AnswerConnect the last month and have found the experience very positive. The setup was a breeze! They made it so simple. Messages are clear, concise, and easy to retrieve. I look forward to continuing to work with this great team.
Most Reviewed
Virtual ReceptionistInbound Call CenterAppointment SettingView all
Business Summary:
Our 24/7 live people-powered call answering service ensures your customers receive personalized support in every call. We can assist you with appointment scheduling, qualifying leads, and more. We proudly serve successful businesses of all sizes, from start-ups to multinational organizations.
Industry(s):
Business Services | Healthcare | Home Services | Attorneys | Construction | Dental
Business Details
Small, Medium, Enterprise
UpCity Silver Sponsor
BVM is a key player in hospitality. Their call center services enhance guests' experiences with Marriott, handling numerous inquiries, answering questions, managing concerns, and providing overall great support. Thanks to them, our guests enjoy top-notch services. Their professionalism ensures the highest quality for our brand in the US and around the world
Most Reviewed
Inbound Call CenterLead GenerationOutbound Call CenterView all
Business Summary:
Let's help you grow your sales. We bring real value to your organization by delivering a complete set of inbound and outbound call center services.
Industry(s):
Business Services | E-Commerce | Hospitality | Industrial | Politics | Retail
Business Details
Small, Medium, Enterprise
$5,000 or more
$2,000 or more, monthly
UpCity Silver Sponsor
The Telecom team was an amazing turnkey contact center for our furniture ecommerce business. Being made in America is a core part of our product and business so finding a domestic call center was important to us...we feel fortunate to have found Telecom. We were growing very fast and had, essentially, little-to-no defined processes and documentation. Roffel, Jon, and really the entire team performed with the utmost level of professionalism. They were a resourceful partner from day 1 on everything from planning, resourcing, scripting, systems setup and measurement & reporting. Highly recommended.
Most Reviewed
Outbound Call CenterInbound Call CenterTelemarketingView all
Business Summary:
Telecom, Inc., privately owned and in business since 1993, is a mid-size, full-service omnichannel contact center offering custom-built inbound and outbound solutions, with services delivered by experienced and educated, live representatives located exclusively within the United States.
Industry(s):
Hospitality | Government | Energy | E-Commerce | Travel | Retail
Business Details
Small, Medium, Enterprise
$1,500 or more, monthly
UpCity Silver Sponsor
We've been working Squeeze for years, and I have nothing but great things to say about them. Carson and crew run an excellent shop!
Most Reviewed
Outbound Call CenterTelemarketingDemand GenView all
Business Summary:
Squeeze is the leader in Sales Experience. We enable brands to convert more marketing leads, and budget into sales ready opportunities. Simply put... We will help you convert more of your leads into sales.
Industry(s):
Business Services | Finance | Healthcare | Home Services | SaaS
Business Details
Medium, Enterprise
$10,000 or more
UpCity Silver Sponsor
Radius Global Solutions (RGS) has been a valued servicer for a couple of terms during my career managing agency networks, most recently since 2015. Then and now, RGS has provided competitive and compliant performance, while treating consumers with dignity and respect. Their operations staff is experienced and knowledgeable. Their client services department is exceptional.
Most Reviewed
Inbound Call CenterOutbound Call CenterEmail Customer SupportView all
Business Summary:
When clients demand solutions to difficult customer contact challenges, Radius Global Solutions is the answer. Radius is a top provider of BPO services across all stages of the revenue lifecycle providing support services to some of the most well-respected companies in the U.S.
Industry(s):
Energy | Retail | Healthcare | Finance | Automotive | Education
Business Details
Medium, Enterprise
$10,000 or more
UpCity Silver Sponsor

Answering Service Care

Margate, FL, US
Business Summary:
At Answering Service Care, our team of professional call agents works closely with you and your team to answer calls with customized scripts, manage appointment-setting, triage calls from the general to the more important, relay messages in real-time.
Industry(s):
Restaurant | Retail | SaaS | Sports | Startups | Travel
Business Details
Small, Medium, Enterprise
UpCity Silver Sponsor

XACT Call Centers

Orlando, FL, US
Business Summary:
XACT has provided contact center solutions on a national and international basis for more than 20 years. Our experience provides a seamless, cost effective integrated solution for your business or organization. XACT specializes in custom designed solutions for those companies who do not fit in a cookie cutter mold. XACT believes in a partnering method of communication. Our services include inbound and outbound telephone support, email management, and Web Chat services.
Industry(s):
Business Services
Business Details
Small, Medium, Enterprise
$10,000 or more
$5,000 or more, monthly
UpCity Silver Sponsor

Invensis Inc

Wilmington, DE, US
Business Summary:
Invensis Inc is a leading IT-BPO service provider that has been empowering clients worldwide to achieve business transformation and growth through its services that boost process and operational efficiencies.
Industry(s):
Business Services | E-Commerce | Finance | Healthcare | Real Estate | Retail
Business Details
Small, Medium, Enterprise
Had another answering service that was twice as much and at least only half as effective and accurate. Brianna Quiroga stays on top of everything for us. I even received a phone call b/c a client was at the office with a retainer fee and enabled me to connect with the client. The messages make sense, the names are right - I absolutely would recommend LEX to everyone!
Most Reviewed
Virtual ReceptionistInbound Call CenterCustomer Relationship ManagementView all
Business Summary:
LEX Reception is a legal reception service dedicated to helping people and the planet. With almost 10 years of experience, we support law firms in building strong relationships with leads and clients. We’re committed to giving back, pledging 1% to protect endangered species.
Industry(s):
Real Estate | Attorneys | Business Services
Business Details
Small, Medium, Enterprise
Less than $500, monthly

QCSS

Deer Park, IL, US
4.7 | 15 reviews
I have been in practice for almost 30 years and have used QCSS for the past 15 years. They are extraordinarily professional and I have never missed an important call. Their customer service is excellent and I highly recommend them!
Most Reviewed
Inbound Call CenterOutbound Call CenterCustomer Relationship ManagementView all
Business Summary:
Sine 1991, QCSS Inc. has been the gold standard in inbound & outbound teleservices specializing in telesales, appointment setting, lead generation & fundraising support. Through our sales, support, strategy and execution we are able to help our partners thrive as an extension of their team.
Industry(s):
Automotive | Retail | Construction | Home Services | Non-Profit | SaaS
Business Details
Small, Medium, Enterprise
$5,000 or more
$1,500 or more, monthly

Helpware

Lexington, KY, US
5.0 | 9 reviews
It has been a pleasure working with Helpware, they have really taken a lot of the day to day tasks off my plate. Their customer service and support are excellent. They have really helped me grow my business.
Most Reviewed
Knowledge Process OutsourcingData EntryOutbound Call CenterView all
Business Summary:
Helpware builds customized teams in Customer Service and Back-Office for industry-leading startups and modern companies. With offices in the USA, Ukraine, Philippines, Germany, Poland, Albania, Puerto Rico, and Mexico, we have the global scale to tailor custom teams and processes for success.
Industry(s):
SaaS | Healthcare | Government | E-Commerce | Finance | Startups
Business Details
Small, Medium, Enterprise
$5,000 or more
$5,000 or more, monthly
The outcomes of this engagement have been notable, with IdeasUnlimited's BPO team playing a pivotal role in handling the daily transactions of our rapidly growing project. The nature of financing business demands accuracy and timeliness, and they have consistently delivered on these fronts. The responsiveness and adaptability displayed by them align perfectly with the pace of our project's growth, making them an invaluable and trusted choice.
Most Reviewed
Back Office ServicesOutbound Call CenterVirtual AssitantView all
Business Summary:
24/7/365 Business Support and Call Center Services!
Industry(s):
Business Services | Real Estate | Dental | Travel
Business Details
Small, Medium, Enterprise
By way of introduction my name is Eric C - an Angel Investor and owner of a real estate development company. I retained Lead Generators International (LGI) to help find me a suitable business to acquire. I provided my requirements in terms of; revenue, location, industry type and minimum ETIBA and LGI sourced the contact list, created a compelling script and email collateral and made the required phone calls to these businesses to introduce me, qualify the Prospects, and set up meetings for me to meet with these businesses. The campaign is complete and LGI delivered the guaranteed number of appointments both booked and attended. In my view, LGI provided a cost-effective search alternative to a traditional business broker by billing at a fixed rate instead of a percentage of sale. Overall, I am very happy with the work LGI performed and am happy to recommend them to anybody looking for business-to-business appointment setting.
Most Reviewed
Outbound Call CenterMarket ResearchCustomer Relationship ManagementView all
Business Summary:
We deliver guaranteed results in B2B cold-calling appointment setting with sales-ready buyers. Our callers are professionals based in Canada and the USA, not offshore. We’ve got over 30 years’ experience and an A+ rating with the BBB. Contact us to arrange a test pilot campaign.
Industry(s):
Healthcare | Startups | E-Commerce | Finance | Business Services | Industrial
Business Details
Small, Medium, Enterprise
$10,000 or more
$5,000 or more, monthly

ProtelBPO

Los Angeles, CA, US
5.0 | 9 reviews
I am writing to express my sincere gratitude for the outstanding service and support provided by the ProtelBPO team. As a utility company, our mission to deliver reliable services to our customers relies heavily on effective communication and swift problem resolution, and their team has consistently exceeded our expectations in these regards. From the outset of our partnership, we were impressed by their team's professionalism, dedication, and expertise. Their agents have displayed exceptional communication skills, promptly addressing customer inquiries and concerns with efficiency and courtesy. Their ability to navigate complex utility issues with ease has been instrumental in maintaining a high level of customer satisfaction. Moreover, we appreciate the seamless integration of their team into our operations. They have not only seamlessly handled customer interactions but have also contributed valuable insights and ideas to improve our processes. Overall, our experience with Protel BPO has been exceptional. Their commitment to excellence and dedication to serving our customers align perfectly with our values as a utility company.
Most Reviewed
Inbound Call CenterVirtual ReceptionistTelemarketingView all
Business Summary:
Protel BPO, located in Belize City, Belize, is a leading locally owned outsourcing provider. Since 2013, it has been delivering exceptional INBOUND and OUTBOUND omnichannel contact center services of the highest quality. Protel BPO offers cost-effective call center solutions.
Industry(s):
Restaurant | Real Estate | Non-Profit | Industrial | Hospitality | Home Services
Business Details
Small, Medium, Enterprise
$5,000 or more
$5,000 or more, monthly
Online VA Team has been a tremendous help in the management of our BBQ Association. We highly recommend them for customer service.
Most Reviewed
Data EntryBack Office ServicesEmail Customer SupportView all
Business Summary:
Scale your growing company by hiring remote co-workers and virtual assistant services. Working with our dedicated Virtual Assistant teammates will allow you to get away from your busy day-to-day time consuming tasks, and bring you extra time to focus on your business!
Industry(s):
Business Services | E-Commerce | Healthcare | Non-Profit | SaaS | Travel
Business Details
Small, Medium, Enterprise
$1,000 or more
$500 or more, monthly

Sage Outsource

Pompano Beach, FL, US
5.0 | 6 reviews
After working with Sage for a little over a year, I can say that not only are they efficient and also very professional.
Most Reviewed
Inbound Call CenterOutbound Call Center
Business Summary:
Sage Outsource Solutions is a US based boutique B2B and B2C customer contact center. Sage handles thousands of end-user contacts each day via phone, chat, email and social media channels. Available 24/7/365, we're focused on increasing the lifetime value of our client's customers.
Industry(s):
Retail | Startups | SaaS | E-Commerce | Business Services
Business Details
Small, Medium, Enterprise
$5,000 or more, monthly
Northern Lights Tech Development has been great to work with. I've partnered with them throughout the last 20 years in different ways. They have always delivered exceptional service to my teams.
Most Reviewed
Website Design & DevelopmentWebsite DevelopmentWeb DevelopmentView all
Business Summary:
Northern Lights Technology Development is a global technology company that provides IT and Business Process Outsourcing Services to improve performance, productivity, and increase user satisfaction; all while maximizing your technology budgets.
Industry(s):
Retail | E-Commerce | Business Services | Restaurant | Industrial
Business Details
Small, Medium, Enterprise
$5,000 or more
$5,000 or more, monthly
We chose WOW24-7 as our customer support provider because of their efficient and viable solutions. Their agents have done an excellent job in providing our clients with empathetic and positive customer service. We were impressed by their ability to quickly learn about our product and industry specifics and smoothly integrate them into our team. Their professionalism and positive attitude have made the process of training and integration very easy for us. Not long after WOW24-7 started working for us our response speed increased by 30 percent and we started receiving more positive feedback from our customers regarding our service level. They’ve really been great at delivering the best customer support they could provide and winning customer loyalty for our clients.
Most Reviewed
Chat Customer SupportOutbound Call CenterClaims ProcessingView all
Business Summary:
WOW24-7 is a customer support outsourcing provider with more than 5 years of experience. Wow24-7 helps businesses manage their customer care across multiple platforms. The service includes all the necessary for creating a successful customer support system.
Industry(s):
Travel | Startups | SaaS | Healthcare | Education | E-Commerce
Business Details
Small, Medium
$2,500 or more

DCM Moguls

Thousand Oaks, CA, US
5.0 | 2 reviews
One of the best and honest companies i worked with in the past 5 years. I got exactly what they said i would get with in 12 month and as of now i am staying with them for the past 3 years!!!. Thanks guys to helping me raise my business 75% and take it to the next level !! Your linked in and pay per call is Best of the Best. I already sent yiu btw 3 more referrals in the past 45 days . Please help them the same way.
Most Reviewed
Reputation ManagementVideo ProductionDigital MarketingView all
Business Summary:
DCM Mogul specializes in organic SEO and website marketing. We don’t just design an aesthetically pleasing website for you and leave things to chance. We make sure that your potential customers and clients will see that website and come back to it time and again.
Industry(s):
Attorneys | Dental | Fitness | Real Estate
Business Details
Medium
$1,000 or more
$1,500 or more, monthly
It was a good experience working with Andy. it is easy to contact with his team.
Most Reviewed
Appointment SettingLead GenerationBusiness Process Outsourcing (BPO)
Business Summary:
Midatlantic Business Management inc. - A Reliable Outsourcing Partner for your Debt Collection and Customer Service Support Needs & B2B Lead Generaion
Industry(s):
Travel | SaaS | Restaurant | Real Estate | Hospitality | Attorneys
Business Details
Small, Medium
$1,000 or more
$1,500 or more, monthly
Words cannot describe the value that they give to their customers.
Business Summary:
Efficiently processing your daily tasks, we will handle calls from the most valuable part of your business, your customers. ADL experts provide innovative solutions to keep your business smoothly running and allowing business owners to control their time and increase profits.
Industry(s):
E-Commerce | Food/Beverage | Hospitality | Startups | Business Services | Restaurant
Business Details
Small, Medium, Enterprise
$1,000 or more
$500 or more, monthly

Intelemark

Scottsdale, AZ, US
5.0 | 2 reviews
Intelemark has acted as a partner, not a vendor, from the very start. Many people don't even realize they are being called by someone outside our organization. Intelemark is as invested in providing superior customer service, to our company and those they call, as we are. Everyone at Intelemark, from the CEO on down, has been extremely responsive to requests and questions, even setting up a conference call to be sure all my questions were answered and concerns addressed.
Most Reviewed
TelemarketingOutbound Call CenterLead Generation
Business Summary:
For 22+ years, Intelemark has been one of the leaders in the appointment setting/lead generation industry as a result of exceptionally high standards for campaign execution, our proprietary software application, and continuity of the team who executes the campaigns.
Industry(s):
SaaS | Industrial | Finance | Education | Business Services | Healthcare
Business Details
Medium, Enterprise

Alert Communications

Camarillo, CA, US
Business Summary:
Alert Communications is the #1 legal call answering and intake service for attorneys and law firms throughout the country. Our bilingual specialists handle work across personal injury, accident, medical malpractice, corporate law, immigration, mass tort and other legal sectors.
Industry(s):
Business Services | Attorneys
Business Details
Small, Medium, Enterprise
Less than $1,000
Less than $500, monthly

AlxTel, Inc.

Silver Spring, MD, US
Business Summary:
AlxTel offers highly secure business solutions including software development, (IoT), Cybersecurity,Voice & Collaboration,artificial intelligence,e-commerce
Industry(s):
SaaS | Industrial | Healthcare | Government | Business Services | Attorneys
Business Details
Small, Medium, Enterprise
$10,000 or more
$2,000 or more, monthly
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