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Top Voice & Call Center Services in Oakland, CA

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 Call Centers providers have a 4.9 avg. rating from 10 verified buyers (like you!)
Looking for the best call centers in Oakland? UpCity compiles authentic reviews, company descriptions, project examples, and more into a list for you to review. Feel confident you're finding the top provider for your business.
UpCity Silver Sponsor
The Telecom team was an amazing turnkey contact center for our furniture ecommerce business. Being made in America is a core part of our product and business so finding a domestic call center was important to us...we feel fortunate to have found Telecom. We were growing very fast and had, essentially, little-to-no defined processes and documentation. Roffel, Jon, and really the entire team performed with the utmost level of professionalism. They were a resourceful partner from day 1 on everything from planning, resourcing, scripting, systems setup and measurement & reporting. Highly recommended.
Most Reviewed
Outbound Call CenterInbound Call CenterTelemarketingView all
Business Summary:
Telecom, Inc., privately owned and in business since 1993, is a mid-size, full-service omnichannel contact center offering custom-built inbound and outbound solutions, with services delivered by experienced and educated, live representatives located exclusively within the United States.
Industry(s):
Hospitality | Government | Energy | E-Commerce | Travel | Retail
Business Details
Small, Medium, Enterprise
$1,500 or more, monthly

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8 Provider(s)Last Updated: December 7, 2024
UpCity Silver Sponsor
The Telecom team was an amazing turnkey contact center for our furniture ecommerce business. Being made in America is a core part of our product and business so finding a domestic call center was important to us...we feel fortunate to have found Telecom. We were growing very fast and had, essentially, little-to-no defined processes and documentation. Roffel, Jon, and really the entire team performed with the utmost level of professionalism. They were a resourceful partner from day 1 on everything from planning, resourcing, scripting, systems setup and measurement & reporting. Highly recommended.
Most Reviewed
Outbound Call CenterInbound Call CenterTelemarketingView all
Business Summary:
Telecom, Inc., privately owned and in business since 1993, is a mid-size, full-service omnichannel contact center offering custom-built inbound and outbound solutions, with services delivered by experienced and educated, live representatives located exclusively within the United States.
Industry(s):
Hospitality | Government | Energy | E-Commerce | Travel | Retail
Business Details
Small, Medium, Enterprise
$1,500 or more, monthly

31West Global Services

San Francisco, CA, US
Business Summary:
31West is a leading provider of Outsourced Customer Support & Technology Consulting Services. Our delivery center operates 24/7/365. We specialize in high-quality, cost-effective Call Center, Help Desk & Back Office Services to small and medium businesses in the US. We also have a strong presence in Canada, UK, & Western Europe.
Industry(s):
Retail | Hospitality | Healthcare | Finance

HigherRing

San Francisco, CA, US
Business Summary:
We provide fractional and full-time support in a variety of service areas such as customer + application support, executive assistance, financial ops, marketing ops + sales support, and supply chain support.

Call 24 Communications

Pleasant Hill, CA, US
Business Summary:
Call24 offers reliable 24/7 phone answering and text services for all types of businesses in the greater SF Bay Area! Family-owned since 1994.
Business Summary:
Answering services for business, medical, Attorney and trade professionals. We provide live phone answering services from our San Francisco, Bay Area call

Magellan Solutions USA

Brisbane, CA, US
Business Summary:
MSUSA is a company that is a family owned organization that started in 2005 as a full Call Center and Business Process Outsourcing service provider oversees.

Topaz Services, LLC

Mill Valley, CA, US
Business Summary:
We are available to answer your calls 24/7/365, so your callers will always reach a Reservation Sales Agent, ready to welcome your future guest. And our management staff is just a phone call, e-mail or instant message away for any needed coordination.

VBe-services

Campbell, CA, US
Business Summary:
VBE Services is a one-stop award-winning provider of call center outsourcing solutions. The company delivers voice, live chat, and email support - all of which have been recognized and awarded by the call center industry, clients, and partners for service quality.
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