Top BPO Companies in New York, NY

Having HCM as my back office and extended business partner has been a total success. HCM has enabled me to take advantage of my Staffing highs and helped me to survive the lows of the Pandemic/Recession. During one of my highs, HCM were able to on-board 7 top notch consultants (from 5 different States) within a 10 day span without a single hiccup. My business was decimated in the Pandemic, but having HCM as my partner meant no lay offs or furlough situations. As I only pay HCM when I have business I can treat my HR, Payroll and Legal functions essentially as a part of my "Cost of Goods Sold". I consider my HCM partnership a terrific differentiator for my business. Both in terms of the high touch candidate experience they bring, and to my corporate client's when negotiating and finalizing MSA's and SoW's.

I really like working with Triyock BPO. They are always eager to help and provide assistance when needed. I also appreciate their clarity in communication, so that we can stay on the same page without any misunderstandings. It is clear to me that they know what they're doing and how our company works because they delegate tasks to their team appropriately without any hesitation. I would recommend them to anyone looking for web research.

Excellent customer care service. Professional agents, resolve issues on time with a positive approach.