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Awesome staff, great support, customer service agents are awesome with less than 1% abandon rate. Perfect English and Spanish, Retention managers do a great job as well.

Contact One handles all the after hour and holiday calls for our real estate and property management company, and they have been an excellent resource. In our business, emergencies can happen anytime, and it's a great relief to have Contact One on call 24/7. Our tenants and owners take comfort in having a live person available to them anytime, and our staff can get some needed rest at night.

We've been working Squeeze for years, and I have nothing but great things to say about them. Carson and crew run an excellent shop!

Since hiring Unity Communications, our team has grown, our senior members have had more time to focus on larger tasks, and we have seen an exponential increase in production output. They were extremely responsive and always came to us with updates and solutions. The most impressive thing about Unity Communications is the talent that they are able to find. Every additional resource that we added to our team exceeded our expectations.

Helpware consistently exceeded expectations at a time when we needed it most. The Virginia Rent Relief Program (RRP) was created to provide temporary emergency rental assistance to ensure stable housing during the COVID-19 pandemic and was primarily funded by federal stimulus grants through the U.S. Department of Treasury. Our team built the front and back end but needed scalable resources to assist the public on phones, e-mail, and via our administrative application. Helpware provided skill and experience to scale support with results that exceeded objectives. I was impressed with the team culture that enabled strong communication from executive level through the organization to the front-line agents (training, line management, quality, etc). We have worked with different call centers over the years and Helpware stands above the competition. I look forward to our next opportunity to work with the team at Helpware.

Radius Global Solutions (RGS) has been a valued servicer for a couple of terms during my career managing agency networks, most recently since 2015. Then and now, RGS has provided competitive and compliant performance, while treating consumers with dignity and respect. Their operations staff is experienced and knowledgeable. Their client services department is exceptional.

Having HCM as my back office and extended business partner has been a total success. HCM has enabled me to take advantage of my Staffing highs and helped me to survive the lows of the Pandemic/Recession. During one of my highs, HCM were able to on-board 7 top notch consultants (from 5 different States) within a 10 day span without a single hiccup. My business was decimated in the Pandemic, but having HCM as my partner meant no lay offs or furlough situations. As I only pay HCM when I have business I can treat my HR, Payroll and Legal functions essentially as a part of my "Cost of Goods Sold". I consider my HCM partnership a terrific differentiator for my business. Both in terms of the high touch candidate experience they bring, and to my corporate client's when negotiating and finalizing MSA's and SoW's.

We have placed 2 groups with Thrive PEO in the last 3 months, and they do a great job. Our clients seem really happy.

Excellent customer care service. Professional agents, resolve issues on time with a positive approach.

Very consistent services for long-term customer outsourcing BlueChip Call Center’s relationship with our company has always been very good. For nearly 2 years, we are using their customer support solutions and there has hardly been any dip in the level of quality. Bluechip is very good at forging strong bonds with customers and building good relationships. We can’t imagine our business success without their support.

Triyock is the best team I have ever worked with. All of our deliverables are on time, and we don't have to worry about anything because this team is so organized and efficient. We also have a weekly meeting where we review everything that has been accomplished, which really helps keep us on track for our deadlines.