Online marketing can be tiring! That’s where UpCity comes in. As a trusted advocate for small businesses, we’re here to navigate you through the piles of confusing and suspicious offers. UpCity will lead you in the right direction by providing easy insights and simple solutions for your business marketing plan. Members receive an in-depth, personalized action plan to help optimize their site, and our team is here to help you along the way. Each week, we’re featuring an in-depth look at one of the recommended tasks built into the UpCity software.

Google Maps

Background on Google Maps

Google Maps has quickly become one of the most widely used map applications on the web. Businesses can create listings to attract potential customers and increase their search rankings, and map users can quickly find places of interest.

With its fast response times, interactive maps, and worldwide coverage, Google Maps is the most important and go-to application for both customers and local small businesses. However, these massive benefits for the end user bring along some difficult situations for business owners.

Google’s Perspective on Duplicate Listings

Duplicate business listings are common occurrences for local small businesses. Oftentimes a company changes locations and inputs this address data incorrectly. Other times, Google or local data aggregators create additional listings for the same company. In these situations, Google receives business information from multiple sources, and duplicate listings occur in the process of syncing them together.

While these placements are frequent mistakes, Google will penalize websites that violate its strict rules on duplicate listings. Google will grant lower search rankings and give decreased online visibility to these businesses.

Thankfully, Google allows you the opportunity to find your duplicate listings and erase them to maintain your rankings. It is important for your business to recognize when it has multiple map locations. The process can be confusing but we want to help!

In this important guide, we will show you how to find and remove duplicate listings from Google Maps.

Part I: How to Check for Duplicate Listings

Step 1. Start at Google Maps.

Step 2. Enter your Phone Number in Google Maps to spot any duplicates. Then, enter your Business Name and City of Address.

Step 3. If you do not find listings other than the one you created and the listing is owner-verified, this means you do not have any duplicate listings. Congratulations!

Part II: How to Remove Your Duplicate Listings

Step 1. You will need to get rid of any duplicate listings if they are found. Starting from step two above, click on your duplicate listing and hit “Suggest an edit.”

UpCity listing suggest an edit

Step 2. You will now be at the “Report a Problem” window. At this juncture, you can either click on the incorrect information displayed in the listing, leave a note to be addressed, or report something else and send general feedback.

Report a problem, Google Maps

Hitting the “Report something else” link adds another extra step. You can highlight where on the map you see an issue, whereas adding a note about your duplicate listing sends your feedback right away. Add your note on this step, then click “Submit” to continue.

Feedback Google Maps

Alternatively when clicking the “Report something else” link, type in your feedback and hit “Send” to continue.

Step 3. You have just sent in your request to Google Maps to make changes. You will now receive email updates to keep tabs on the issue.

Step 4. Next, you will receive a confirmation email from the Google Places Team on your request. The support team should get back to you within 48 hours.

Google Local Help email

Other Resources:

Please note that the update you submit will not go into effect right away. If your request is not resolved within several weeks, talk to a specialist about having your duplicate listing removed. All you have to do is submit your Name, Email, and Phone Number, and a representative should get back to you shortly.

We’d also like to remind you to always be careful when creating any local listings, which will help avoid duplication issues. Make sure that your address information is correctly written (business name, address, city, phone, etc.),  and identically listed across every local directory that you decide to add it.

If you need further help with your local SEO, feel free to contact UpCity with any questions. We offer Do-It-Yourself software and Do-It-For-Me services that can assist with your business’s local listings.

UpCity members, please follow the pathway to complete this task in your UpCity account: Optimize Your Presence > Establish Your Presence > Local 101: Google+ Local.

Looking for more Local SEO assistance for your business? Find great Local SEO partners in our Top Local Agency Marketplace!